Returns and Refunds

As for game and giftcard codes once the code has been delivered and used by the customer there is no return or refund of any kind.

A refund or replacement may be applicable in the following conditions:

  • If we are not able to deliver for any reason, we will give you a full refund.
  • If you received an incorrect product, or if the key (code) has not been activated, a refund/replace is possible.
  • If the Key (code) cannot be activated for some unknown reasons, contact us within 36 hours from the time of purchase, and a refund/replacement is possible.

A refund or replacement is not applicable in the following conditions:

  • No refund or replacement will be given once the Key (code) has been sent to you for more than 36 hours.
  • No refund or replacement can be given once the Key (code) has been activated.
  • Refunds will not be issued based on a technical failure of a software/game, failure to meet the minimum requirements to run the software/game on your computer or lack of enjoyment while using the software or playing the game.

Orders Cancellation: reserves the right to cancel any incoming order which it might believe to be of suspicious nature (such as unauthorized / fraud payments etc.). Similar paid orders are refunded and the goods are not delivered.

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